EPOCH COBRA Administration helps clients ease their administrative load and mitigate their risk for non-compliance with complex COBRA regulations. EPOCH’s dedicated staff uses the latest technology to administer COBRA for clients. Outsourcing these administrative responsibilities to EPOCH frees up valuable employer resources to focus on other company objectives.

EPOCH COBRA Administration offers clients the flexibility to choose the services including:

      •  Distributing notifications, correspondence, and termination notices to all appropriate parties
      •  Determining COBRA eligibility, as set forth in the regulations
      •  Tracking and recording all mandated timeframes
      •  Setting up individual COBRA participants in our system, once COBRA has been elected
      •  Notifying COBRA participants of any rate and benefit changes
      •  Sending other special correspondence, based on the needs of client
      •  Assisting prospective and current COBRA participants with their questions
      •  Advising the client (and carriers, if requested) of the election and length of coverage.
      •  Mailing the election packets, including coupon books, HIPAA certificates, and other COBRA rights
         notifications
      •  Receiving, recording, and depositing payments daily
      •  Terminating participants when they have exhausted their eligibility
      •  Providing weekly or monthly eligibility reports showing all COBRA participants